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AfCFTA on MSMEs

There is an high level of unfamiliarity with the AfCFTA’s existence. MSMEs will not be able to prepare effectively, let alone take full advantage of, AfCFTA without prior awareness. There is therefore need to pay attention to both digital and non-digital dissemination strategies to ensure full reach of Nigerian businesses irrespective of their technological participation …

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Free Trade

“The establishment of free trade agreements can be a critical and progressive step towards greater economic integration, and continues to become more valuable in an increasingly global world.” Dan Kildee  

customer service, customer satisfaction, shaking hands

#tuesdaymotivation

“Your customers are judging every aspect of every transaction and rating everything , from friendliness of people to ease of doing business to quality of product to service after the sale”- Jeffrey Gitomer #business #tuesday #tuesdaymotivation #tuesdaythoughts #morningmotivation

‘Take your customers serious. One customer fit give you more customers’ – Language (Pidgin English)

Research/Findings:The Temkin Group found that companies that earn $1 billion annually can expect to earn, on average, an additional $700 million within 3 years of investing in customer experience. A Walker study found that by the end of 2020, customer experience will overtake price and product as the key brand differentiator. Based on these findings, …

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